FAQs

I Would Like To Speak To Someone About My Order/ I Cant Find A Book?

If you need any help with your order you can contact us at 021-4319113.

The fastest way to find a book on our website is to use the Search box at the top of the page if you still can't find what you are looking for, you can add a book to the comments box and we will try and add it to your order.

Do You Accept Debit  And/Or Credit Cards? Are My Details Safe?

Yes, we accept all major debit and credit cards. Our site is safe and secure. Your information is encrypted and transmitted using SSL (Secure Sockets Layer) technology.

What Book Covering Service Do You Provide?

At HSB we exclusively use Filfix covering products. Filfix are a local Cork company . We use two different covering methods depending on the size of the book. Both methods use a transparent cover which allows easy identification of books. The Filfix covers offer excellent protection at an affordable price. The covers are made from polypropylene and are recyclable. We offer this service free for all online orders.

Do I Need to Buy All The Books & Stationery On The List (Primary)?

Before you begin, read through the list with your child. Quite often they have their Maths Tables Book, Dictionaries and Atlas. Some books such as 'The Right Note' for Music last for two years so make sure you're not buying it again.

Do I Need To Buy All The Books & Stationery On The List ( Secondary)?

Before you begin check which subjects your teenager is studying, and if they are studying at Higher Level or Ordinary Level. Also check if they have any of the books from the previous year such as Dictionaries, Log Tables, Atlas etc. If you are unsure please contact laura@highstreetbooks.ie

Where Will You Deliver To?

We provide a nationwide delivery service. We can deliver to your Home or Work Address, please ensure that there is someone there to take in the delivery as a signature is required. 

Our delivery charge is €5.00

Check out our Delivery Info section for more details.

How Soon Can I Expect Delivery?

Orders are usually despatched within 2 working days when all the items are in stock for your order . If an order is placed for items which are reprinting or out of stock then this may take longer. If this happens we will contact you, as depending on the time frame it may be better to hold delivery of the order until all items are available.

Can I Order Online And Collect Instore?

At this time we do not offer this service. Online orders are usually dispatched with 2 working days.  Our delivery charge is €5.00

If you would prefer to collect from a HSB store, you could email a copy of your booklist to orders@highstreetbooks.ie and nominate a store for collection. Check out the " Our Stores" section on our site for individual store locations and contact details.